Numerous accounts describe a recurring $39.95 debit labeled NRG on bank statements, often without any service provided. This pattern points to an unauthorized debit scheme that exploits ACH transfers. Victims should immediately file a dispute with their bank, request a block on the originating number, and consider placing a fraud alert with the credit bureaus. Keep detailed records of all communications, including timestamps and confirmation numbers, and report the activity to the FTC and your state attorney general. Monitoring statements regularly and using account alerts can help catch future attempts before they cause overdraft fees.
Did you manage to recover your funds after experiencing a similar situation?
Unauthorized withdrawal of $39.95 occurred from my checking account
I had the same experience for 39.95 with the number 877-284-9393
Apparently this company just hacked my account for $39.95, I contacted my bank and they put a stop payment on it, now I have to go to the bank and close this account, aparently they had my routing number and account number too
Following an unauthorized transaction, attempts to contact the company were unsuccessful, and it was necessary to involve the bank to resolve the issue
I've had a similar experience with NRG Support, who withdrew $39.95 from my account without consent; after contacting my bank, I was provided with a number to call, and a representative assured me I would be reimbursed within 4-6 business days.
I was charged 39.95, this was a fraude!!
This appears to be a clearinghouse that imposes charges on bank accounts for services from the NRG outfit, which seems to be a bogus operation.
Same thing happend to me with these idiot's, they used the same phone number and NRG too.
I had a nearly identical experience, and I am extremely upset with these individuals. They claimed that it would take 4-6 days to return the money they had taken, which is unacceptable
Interestingly, I experienced a similar incident, whereupon I contacted them to express my dissatisfaction, only to discover they possessed outdated information about me, including an address and phone number from four years prior; a representative with limited English proficiency claimed they were a computer support company, alleging I had placed an order, which was entirely false, and I have been assured of a refund within the next 3-5 days, an outcome I eagerly anticipate
A debit charge of $39.95 prompted an investigation, revealing a preceding transaction of one penny, and my bank successfully recovered $119.95
Clearly, this company has commited fraud against me, they hacked me for 39.95, so i had to call my bank and report it, and now im thinking of closing my acount
I recently discovered that my checking account was hacked by NRG, resulting in an unauthorized transaction of $39.95. I'm eager to contact their office and address this issue as soon as possible.
It is unclear whether anyone has successfully recovered funds from this company, which has raised concerns about its legitimacy.
You should considder filing a complant with the CFPB and also notify your local autorities about the fraud, aswell as your bank or credit card provider and dont forget to file a report with the FTC & CFPB immediatly
One possible course of action is to contact your bank and request that they block this company and investigate potential fraudulent activity.
Similar experiences have been reported in Arkansas, including the unauthorized withdrawal of $39.95 from an account, resulting in a significant nsf fee, which is believed to be part of an online transaction scam by NRG support.
I discovered that NRG had deducted $39.95 from my bank account without my ever receiving a call from them, and they claimed the money would be refunded within three business days
After noticing a $.01 deposit, I contacted the 877 number associated with it and was told it was for a computer support service I supposedly signed up for online, which I then had cancelled
I notised a .01 ach deposit on 5/29/2015, and contacted my credit union, the info used was over a decade old, and the deposit was rejected.
The same thing just happend to me too!
I got hacked by this number, had to close my chkg acct and file a report with the PD and AG's office, what a nightmare
My account was targeted with a test deposit of $0.01, followed by a withdrawal of $39.95 on 5/28/15, indicating a phishing scam. Fortunately, my bank blocked the transaction and reimbursed me, prompting me to open a new account with a different bank. The origins of how they obtained my checking account information remain unclear.
It's essential to contact your bank immediately to report fraudulent activity
A suspicious $.01 credit in the checking account led to a call, where the representative requested additional information after initially stating there was no account; this raised concerns about potential hacking
This morning, I experienced a similar issue where $39.95 was withdrawn from my account by a company I'm unfamiliar with, and I'm unsure how they obtained my banking information.
Unauthorized transaction of $39.95 was deducted from my checking account, I demand a refund
NRG continues to scam people, even as of 2015.
On May 22, 2015, i was hacked by these people, when i called them, a woman said they were computer support and claimed my address was in Connecticut, which is incorrect.
